AI DEVELOPMENT AGENCY
MIDALAXY
Every business has a galaxy of data. We give it a core.
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01 / 06
10,000+
concurrent calls in production
Voice Agents
Phone and web voice agents that sound human and never sleep.
EXPLORE →02 / 06
<50ms
vector retrieval latency
RAG Chatbots
Chatbots that actually know your business — grounded in your data.
EXPLORE →03 / 06
200–400ms
avatar response latency
AI Avatars
Lifelike digital humans that speak for your brand in real time.
EXPLORE →04 / 06
85%
faster clinical reporting
Healthcare AI
Clinical-grade AI: imaging, workflows and reporting that clinicians trust.
EXPLORE →05 / 06
<50ms
semantic retrieval at scale
Recommendations
Ranking and semantic search that turns browsing into buying.
EXPLORE →06 / 06
132+
API endpoints in one shipped platform
SaaS Builds
Full-stack SaaS platforms with AI built in — shipped to production.
EXPLORE →Your Galaxy Our Core
We plug production AI into your business — and everything lights up.
Midalaxy is an AI development agency in Bangalore that builds production AI systems — voice agents, RAG chatbots, computer vision, recommendation engines and workflow automation — plus the full-stack software around them. We serve clients in 48 countries, you own the code from the first commit, and we publish no prices because the honest number depends on your scope.
- 10,000+ concurrent calls sustained in production
- Sub-500ms voice latency, 99.9% uptime
- Clinical imaging used in the NHS ecosystem
- 132 API endpoints across 9 languages, one platform
What does Midalaxy build?
Production systems across voice, retrieval, vision and full-stack SaaS — for clients from Bangalore to London to New York. Every service page below also says when that service is the wrong answer, which is the part most agencies leave out.
Voice Agents
Phone and web voice agents that sound human and never sleep.
RAG Chatbots
Chatbots that actually know your business — grounded in your data.
AI Avatars
Lifelike digital humans that speak for your brand in real time.
Healthcare AI
Clinical-grade AI: imaging, workflows and reporting that clinicians trust.
Recommendations
Ranking and semantic search that turns browsing into buying.
SaaS Builds
Full-stack SaaS platforms with AI built in — shipped to production.
Automation
Agentic automation that removes the busywork between your tools.
AI Video
Agentic pipelines that turn scripts into finished video at scale.
Inside the Midalaxy core
One connected engineering brain — every capability strengthens the others. Voice agents reuse our RAG retrieval; avatars reuse our voice stack; every product ships on the same production MLOps spine.
What have you actually shipped?
Frequently asked questions
What is Midalaxy?
Midalaxy is an AI development agency based in Bangalore, India. We build production AI systems — voice agents, RAG chatbots, computer vision, recommendation engines and workflow automation — along with the full-stack software around them. We work with clients across 48 countries, and we are engineers rather than a reselling or staffing intermediary.
What does Midalaxy actually build?
Systems that run in production rather than demos. A voice platform sustaining 10,000+ concurrent calls at sub-500ms latency; a clinical imaging pipeline used in the NHS ecosystem that cut reporting time 85%; a multi-tenant SaaS with 132 API endpoints across 9 languages. Every number we publish comes from a shipped project.
How much does an AI project cost?
We do not publish prices, because the honest number depends on integration surface, accuracy requirements and scale — and anyone quoting before understanding those is guessing at the variable that dominates the cost. Tell us the budget you are working with and we will tell you what it buys, or say plainly if it does not buy enough.
How long does an AI project take?
A focused system reaches production in two to three months. A platform replacing several tools runs six to twelve. We scope one high-value use case first, prove it against your numbers, and expand from there rather than committing you to a year before anything works.
Do we own the code and the models?
You do, from the first commit. Work happens in your repository under your licence and the contract assigns IP to you outright. We keep no rights, hold no keys you cannot rotate, and build nothing proprietary that makes leaving expensive.
Can you work with our time zone?
We are in Bangalore, and every city page states the real overlap rather than implying there is none. Europe and the Middle East share most of our working day; for New York and San Francisco the natural overlap is zero, so we run that gap deliberately — work is queued end-of-day here and waiting at your morning.
What happens to our data?
It stays in infrastructure you control or a region you nominate. We do not train shared models on your data, and where a third-party model provider is involved we tell you which, what it receives and what its retention terms are before anything is sent.
Should we build custom AI or buy an existing tool?
Buy anything standard — a configured product is cheaper, faster and better supported. Build where the workflow is genuinely specific to you, the integration surface is unusual, or the data cannot leave your control. We give that answer during scoping even when it costs us the project.
What if AI is not the right answer for our problem?
You will hear that. A rule engine, a process change or a better-configured existing tool is frequently the correct answer, and saying so is why the assessment is worth commissioning. Every service page on this site carries a section on when that service is the wrong choice.